Social support services for elderly people.

Looking for social support through your government funding? Our services help you build social connections for your mental and physical wellbeing.

Social Support at Home.

Our team can provide social support to you in the comfort of your own home, through connecting you with experienced support workers for companionship services and individual support.

Community Social Activities and Events.

We can help you connect with social groups and make new friends through a range of events and programs that meet your interests.

Transport to help connect with your Community.

Keeping you connected and involved in your community through helping organise transport to attend appointments, events and functions.

What is social assistance?

Social support helps reduce social isolation for older people through connection to your community. This could be by having support workers help to provide companionship services, transport to meet friends and family, or through social groups and events.

There are lots of different options that are covered through this type of assistance, and they will help keep seniors active and benefit both their mental and physical health. The program that is best for you, will be dependent on your specific health needs. Our team are always available to talk to and guide you through the home care services available to help you at home and in the community.

What types of social activities are included in Home Care Packages?

There are a huge range of social supports you can be eligible for through your government funding. The services you can receive are dependent on your specific needs. Your dedicated Care Manager will help you identify which services you are eligible for and have a chat with you to see what would help you best to live safely and happily at home.

Some of the services you may be able to access, include: 

Companionship Services

Appointment Transportation

Support Worker

Social Activities

Social Transport and Errand Running

Do you provide help local to me?

We help clients with both the Commonwealth Home Support Program and their Home Care Package, across New South Wales. While our journey started on the Central Coast over 30 years ago, we now provided dedicated and friendly service to clients in some of our favourite cities and towns across New South Wales. We are local to you, and committed to providing you with the best quality support services delivered by a team you can trust.

How to get your service started.

Wondering how to get your government funding activated with our team? We are just a phone call away to help you get your home care started to improve your quality of independent living.

Reach out

The first step is to speak with our expert team about your situation and see how we can help help you at home. We will ask where you are in your home care journey, what things are like for you currently, whether you are receiving any assistance from the government, and use that information to ensure our advice is tailored to your unique situation.

Get assessed

If you haven’t been assessed yet for any government support at home, our team can assist with this. Let us know and we can help by offering you advice, supporting you on the journey and answering any questions you have along the way.

Get approval

Once you are approved for some government funding, we can help you at home. You will just need to give you team a call, explain that you have received your HCP and the type of help you are wanting to receive at home. Once you sign up with us, we can get the services you need started.

Start your care

Our experienced team can listen to the types of helps that would improve your wellbeing and play an active role in delivering them for you. Whether you want to use your government funding for transport to visit with your family, make new friends through events or to have someone to help with companionship at home or preparing your meals, our team can help.

Want to find out more?

Need to get Assessed?
We can help.

We help older Australians and their family every day with navigating the aged care industry. We know that it can be confusing, so we help guide the way and explain the simple steps to get assessed for some help at home. 

Want to get started? Give us a call today and we can help guide you through this process.

What are the different Home Care Package levels.

Wondering what the different levels of Package are? Each level is designed to offer a different amount of care and funding based on your specific needs.

Levels Care Needs Funding
Level 1 Caters for people with basic care needs. $10,271
Level 2 Caters for people with low level care needs. $18,064
Level 3 Caters for people with intermediate care needs. $39,311
Level 4 Caters for people with high level care needs. $59,594

The myHomecare difference.

Wondering how we compare to other Home Care Package Providers? At myHomecare we pride ourselves on the quality of care that we deliver to our valued clients. Here’s what you can expect with us.

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Guaranteed quality

With us you can expect premium care with satisfaction. Whether that be from your dedicated Care Manager or the expert team delivering your care services, we are focused on exceeding your expectations.
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Local to you

Delivering expert local care and services across the Central Coast, Coffs Harbour, Hunter Valley and Port Macquarie regions. That means we pair you with a team who are in your community and can better understand your needs.
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30+ years of experience

Through decades of practice, we have learnt how to exceed expectations. You can benefit from our wealth of experience.
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Trustworthy advice

Speak to a team who will truly listen to your needs and provide you with expert guidance to help deliver them.
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Excellent customer service

We provide you with respectful, honest, open communication. We are accountable to each other and to our clients.
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Dedicated care manager

Your trusted Care Manager is there to help you on your Home Care Package journey. Your Care Manager will even come and visit you.

Hear what our clients think about their help at home.

Meet Daniel
Hunter Valley, NSW.

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Want some help at home? Speak to our expert team today.

Meet some of our key team members.

We are myHomecare, your partner in care. Our team are experts in the industry. They live local to you and are able to truly understand what you need to continue living in your own home. We are passionate about providing excellent customer service and the highest quality of care. We take the time to understand what care you need now and into the future and help you as your care needs change.

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Meet Steven
General Manager

Steven joins myHomecare after a rewarding career break with his two kids. He is a Registered Nurse and has worked in Residential Care for the past 12 years.

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Meet Daniel
Administrator

“The team and the clients are the reason I learnt so quickly and felt incredibly comfortable in the role in a short amount of time.”

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Meet Jane
Registered Nurse

Jane is a talented Registered Nurse who has been providing outstanding assistance to our amazing clients. She also helps guide other staff and is an amazing mentor. 

How are your supports delivered with us?

Our team help deliver the best quality of care to you at home. There’s a few ways we do this.

What to expect from your team?

You can trust that your team with us will be experienced, trained and friendly. They will provide you with a great

Length and frequency of visits

Your visits from our expert team will be catered to your specific needs and preferences. You will tell your Care Manager about the types of supports you would like to receive at home, how often you require these services and how long for, and we will deliver them in line with your needs.

Creating your personal care plan

When you sign up with us you will be assigned a skilled and friendly Care Manager to help you created a custom Care Plan that meets your specific needs.

How to get started with myHomecare

Want to get started with myHomecare? It’s easy. Simply call our team today and we can help guide the way to getting you access to help at home.

FAQs.

Navigating the Home Care system can be confusing! That’s why we’ve put together a list of frequently asked questions to help keep you informed. If you have a question that’s not on this list, feel free to call our expert team and they can help guide the way.

Depending on if you receive CHSP or an HCP the charges and support you receive will be different. We can help and assist you with either initiative. If you receive CHSP you will pay subsidised fees for specific help, whereas with a HCP you will have a pool of funds to go towards the help you need at home, and the cost for these services will come out of your HCP. Typically with a HCP you won’t need to pay anything out of pocket except an income tested fee if you are eligible. Our team can help explain the income assessment and what’s needed to determine your eligibility for this.

A HCP is a subsidy provided to an HCP provider by the Australian Government HCP Program to help pay for the costs of in-home aged care services to allow people to stay independent in their own home as long as possible.

There are four levels of HCP designed to give the care needed:

  • Level 1 – supports people with basic care needs
  • Level 2 – supports people with low-level care needs
  • Level 3 – supports people with intermediate-care needs
  • Level 4 – supports people with high-level care needs

A Referral Code is a 1- unique number that My Aged Care provides you with when you are assigned your HCP. This code allows the company of your choice to trigger your funding once you sign with them. If you switch Providers you will need to call My Aged Care to request them to reactivate your Referral Code.

Switching Providers is easy with us. If you’re with a team and you aren’t happy with the quality of care and support you are currently receiving, we highly recommend reaching out today on 1300 203 903 to discuss your situation with our friendly team.

We are happy to offer free consultation, explain the process and provide you with resources to make the journey as seamless as possible.

Contact.

Want to get help at home now? Our expert team can help guide you through the process. We have decades of experience helping older Australians get more premium care and support at home. Don’t wait to get the care you need, we can help you today.

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1300 203 903