Personal care support services.
Help you with everyday tasks and essential needs to maintain your independence.
What is personal care?
Personal care encompasses a range of essential services that prioritize older Australians well-being and comfort. From assistance with personal hygiene, shopping, and dressing to medication reminders and mobility support, personal care caters to the unique needs of older Australians requiring extra attention.
Our caring and customised approach fosters independence, dignity, and an improved quality of life. With a wealth of experience in supporting elderly Australians through their Home Care Packages, we prioritize placing our clients firmly at the heart of their personalised care journey. We’re dedicated to delivering compassionate care to ensure you live in care with dignity and happiness.
Personal home care solutions.
Eating & Drinking Assistance
We provide aged care support to homes around NSW.
We provided amazing personal care services to clients throughout New South Wales. From Port Macquarie down to Sydney, we are committed to providing local personal care to our clients across this great state. Whether you are regional or live in a main city we cater your services to your unique needs and ensure we give you the local support you need to continue living safely and happily with your loved ones at home.
Our service areas.
How to get started.
Tell our Care Experts a little more about your unique situation. If you already have a Home Care Package, you can skip ahead to ‘Start your care’, but if you need some guidance about government funding available give us a call today on 1300 203 903 for more information.
To be eligible for home care funding you need to do an assessment with the government team called ‘My Aged Care’. The team will do both an assessment over the phone and a face to face assessment to work out what funding you may be able to receive. They will ask you questions about your living situation, family, health needs and more to determine your eligibility for some help at home. We can also assist you with this process and give you tips along the way.
My Aged Care will then notify you about what programs you can receive to help you at home. These programs include Home Care Packages (HCP), the Commonwealth Home Support Programme (CHSP) and more. They will generally give you an estimated wait time and you will be required to do some research while you wait for your funding to come through.
Start your care
Once you receive your package you can start your care with us! Our care experts will help identify the types of services you require to meet your care needs and we will ensure they are delivered by a care expert you trust. With us, you’re in safe hands to receive the care you need from an experienced team who cares.
Want to find out more?
Need to get Assessed? We can help.
We help older Australians and their family every day with navigating the aged care industry. We know that it can be confusing, so we help guide the way and explain the simple steps to get assessed for some help at home.
Want to get started? Give us a call today and we can help guide you through this process.
What are the different Home Care Package levels.
|Level 1||Caters for people with basic care needs.||$10,271|
|Level 2||Caters for people with low level care needs.||$18,064|
|Level 3||Caters for people with intermediate care needs.||$39,311|
|Level 4||Caters for people with high level care needs.||$59,594|
Wondering what the different levels of Package are? Each level is designed to offer a different amount of care and funding based on your specific needs.
We charge a transparent combined fee of 28% of your Home Care Package for care and package management. To demonstrate how many more hours of care services you could be receiving from your current Home Care Package, we’ve put together a handy comparison between myHomecare and Other Providers.
The myHomecare difference.
Wondering how we compare to other Home Care Package Providers? At myHomecare we pride ourselves on the quality of care that we deliver to our valued clients. Here’s what you can expect with us.
Local to you
30+ years of experience
Excellent customer service
Dedicated care manager
Hear what our clients think about their help at home.
Hunter Valley, NSW.
Find a dedicated care manager in your local area.
Meet some of our key team members.
Steven joins myHomecare after a rewarding career break with his two kids. He is a Registered Nurse and has worked in Residential Care for the past 12 years.
“The team and the clients are the reason I learnt so quickly and felt incredibly comfortable in the role in a short amount of time.”
Jane is a talented Registered Nurse who has been providing outstanding assistance to our amazing clients. She also helps guide other staff and is an amazing mentor.
Outstanding Support from Our Personal Care Team.
What to expect from our personal care team
Our dedicated personal care team is committed to providing exceptional assistance tailored to your unique needs. From personal hygiene, dressing to post operative care, medication management and mobility support, our carers are equipped to ensure your well-being and comfort. Expect personalised care plans, regular communication, and a warm, respectful approach that focuses on enhancing your quality of life. With your goals at the forefront, our skilled team strives to empower you or your loved ones to maintain independence and enjoy a fulfilling life.
Length and frequency of visits
Creating your personal care plan
Our process of creating your personal care plan is a collaborative journey. We begin by understanding your individual needs, preferences, and goals. Through open communication and careful assessment, we develop a comprehensive care strategy that encompasses everything from daily routines to specific medical requirements. Your input is invaluable as we fine-tune the plan to ensure it aligns perfectly with your lifestyle and aspirations. We’ll also get your families involved in this planning as their input is also a valuable resource for us to meet your needs.
How to get started with myHomecare
A HCP is a subsidy provided to an HCP provider by the Australian Government HCP Program to help pay for the costs of in-home services to allow people to stay independent in their own home as long as possible.
There are four levels of HCP designed to give the care needed:
- Level 1 – supports people with basic care needs
- Level 2 – supports people with low-level care needs
- Level 3 – supports people with intermediate-care needs
- Level 4 – supports people with high-level care needs
A Referral Code is a 1- unique number that My Aged Care provides you with when you are assigned your HCP. This code allows the company of your choice to trigger your funding once you sign with them. If you switch Providers you will need to call My Aged Care to request them to reactivate your Referral Code.
Switching Providers is easy with us. If you’re with a team and you aren’t happy with the quality of care and support you are currently receiving, we highly recommend reaching out today on 1300 203 903 to discuss your situation with our friendly team.
We are happy to offer free consultation, explain the process and provide you with resources to make the journey as seamless as possible.