Hunter Home Care
Looking for amazing support services delivered by a caring team local to the Hunter? We can help.
We have been supporting older people in New South Wales for decades to receive the supports they need to live better lives at home. With us, you, your loved ones and your home are in safe hands.
What aged care services can you receive with us?
There are a huge range of government funded services you can access with us. Your Home Care Package will be used to fund the home services you need to live happy and safe lives at home. Your dedicated Care Manager will develop an individual Care Plan with you, that will cover your health needs and the ongoing support you need at home. It could include the following services:
How does myHomecare deliver Home Care on the Hunter?
With myHomecare you will be able to use your package funds on the local services you need. Whether that’s personal care, assistance with shopping, domestic assistance, special equipment, programs in your local community or other services that promote your independence, the services you receive will be catered to you. We listen to your needs, and develop your Care Plan with you, this is a personalised plan that covers the support you need, how often you require it and when it would suit you to be delivered. We will then ensure your services are delivered by a team you can trust to provide the highest quality of care and assistance to improve your life at home.
What is the Home Care Package eligibility?
Have you been assessed for government funded aged care? This could be the Home Care Package, Department of Veterans Affairs program, Commonwealth Home Support Program, or Short Term Restorative Care Program if you’ve recently received hospital care. There are various programs the Australian Government has created to help Australians remain living in their own homes safely as they age. Government funded aged care, means that instead of paying privately for services and support at home, there are programs that will fund your services on your behalf. Our friendly team of care experts can help guide you through the process with My Aged Care. They will help you find out if you’re eligible for some funding, and explain the steps to get assessed for some support at home.
What are the care costs?
Wondering what the care costs are through your Package? The out of pocket cost of your HCP is dependent on whether you are assessed as having to pay something called the ‘Income Tested Fee’. If you are eligible for a Home Care Package and are a self-funded retiree or on the part pension, you might have to contribute to the funding of your home care. However, most of the time choosing to pay for services through Home Care Packages is much more affordable than paying privately, or going through the CHSP program. For more information on this, feel free to give our team a call on 1300 203 903. Home Care Packages give you funding for the home care services you need to continue living safely and happily at home, so it’s always worth looking into them, even if you might have to contribute to some of the funding.
How to Switch.
Did you know that if you aren’t happy with the way the Provider you are with is managing your HCP, that you can switch Providers? Switching to myHomecare is easy! We will do it all for you. First we will arrange appointments with our team to talk through the range of help you’re requiring at home, and make sure we are the right service for you. If you decide that you would benefit from moving your Home Care Package to us, we will arrange a visit with a Care Manager to complete your sign up with us. You just have to let us know who your current Provider is, when you would like to switch and to reactivate your Referral Code with My Aged Care. Our team can guide you through the process and make it a seamless transition for you and your care team.
How to get your care started in the Hunter.
We help people with their Home Care Packages every day get the assistance they need to live life the way they want to. We help you improve your health, wellbeing and independence with support of our dedicated team. Getting started is easy.
Contact us today and our friendly Care Experts will assist you with information and guidance based on your unique situation. If you have already been assessed by the government and have received your Package, we can help you access services right away, if you’re waiting for your funding or haven’t been assessed yet, our team can also assist you with this process.
To receive access to any of the aged care government funding programs, you will need to have an assessment with My Aged Care. They will arrange appointments with you to chat over the phone, and come and visit you at home to see the types of support, services and equipment you might need to manage life at home. Keep us updated with how you go through this process, as we can give you tips and helpful information along the way.
Once you have been approved for some help at home, you will get a letter from My Aged Care. If you receive approval for a HCP, you will begin researching a Home Care Package to sign up with. We are one of those HCP Providers that you can choose from. You or a family member can call and compare various providers and hear about the services they offer, whether they are local to you, and their values.
Start your care
Once you choose your Provider, you will get your services started. You can choose from the following services and more, based on your unique needs: assistance with shopping, transport to see family, appointments and your community, domestic assistance, personal care and more. You and your family can think about the types of support that would have the greatest benefit to your health and wellbeing and organise with your chosen Provider for those services to be delivered.
Want to find out more?
Care, Hunter Region Wide.
We support clients across the Hunter to get the services they need to improve their health and wellbeing. Find your local area below with more information about how we provide high quality services to you.
Care Hunter clients love.
Our clients local to the Hunter love receiving our premium services, and the people who deliver them. From domestic assistance, to transport to see your community and family, we support our clients to live happy, safe and fulfilling lives at home.
Meet some of our Hunter team members
Meet our local team who are passionate about helping our clients get more care Hunter wide.
General Manager Central Coast
Andrew joined myHomecare to help seniors to live safely and happily at home. In his spare time, he is family-first, is married and has two adult children, loves ice hockey and surfing.
The team and the clients are the reason I learnt so quickly and felt incredibly comfortable in the role in a short amount of time.
Jane is a talented Registered Nurse who has been providing outstanding assistance to our amazing clients. She also helps guide other staff and is an amazing mentor.
Find a dedicated care manager local to you.
We know finding the right care Hunter Valley based, that is of the standard you need can be difficult. Luckily we’ve put all of the information you need in one place.
There are a huge range of home care services that you can access through your Home Care Package funding. You could choose from some of the following services: home maintenance, assistance attending appointments, domestic assistance, shopping help, assistive equipment, social outings, personal care and more. We will develop and create a Care Plan that covers the home care services you need to remain independent at home.
There are many different types of government funding including the Department of Veterans Affairs Program, Short Term Restorative Care Program, the Commonwealth Home Support Program (CHSP) and Home Care Packages (HCP). The latter two tend to be the most common programs. While both the CHSP and HCP are popular types of home care support, they have a few key differences.
- You’ll have access to specific services and there isn’t much flexibility.
- You pay a subsidised rate from your own pocket, for the services you use.
- You get an amount of funding that you can use for whatever services you require so long as they are within government guidelines and in line with your Care Plan.
- Once you have a package, it is yours until you no longer require it.
- You get to choose the services you would like to use – based on your unique situation.
My Aged Care is a website (https://www.myagedcare.gov.au) and contact centre (1800 200 422) established by the Government to help you navigate the aged care system by providing information to you, a family member, friend or someone you are caring for. They are who you apply for help at home through.
Switching Providers is easy with us. If you’re with a team and you aren’t happy with the quality of care and support you are currently receiving, we highly recommend reaching out today on 1300 203 903 to discuss your situation with our friendly team.
We are happy to offer free advice, explain the process and provide you with resources to make the process as seamless as possible.
Looking for dedicated, quality support at home? Our expert team can help you get the most premium quality care at home, delivered by a local team you can trust. Whether you have a Package and are researching Providers, are thinking about switching or have just started out your home care journey, our expert team can help.
Simply fill out your details and our team will be in touch, to answer your questions and guide you through your home care journey.