
How do I choose a Home Care Package Provider?

- What is Home Care?
- What is a Home Care Package?
- How do I get Assessed?
- What Services can I access?
- Home Care Package fees
- Home Care Package Supplements
- Assessed & Waiting for funding
- How do I choose a Provider?
- I have a new Home Care Package
- I Want to Switch Providers
- What is Short-Term Restorative Care?
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How do I choose a Home Care Package Provider?
Choosing the best Provider for your unique situation and care needs is one of the most important decisions you can make in your Home Care Package journey. Here are some questions you should keep in mind when you’re searching for the best Provider for you. We’ve filled out our answers to get you started.
Want to find your perfect match?
Important questions to ask people who provide your care: | MHC | Other Provider 1 | Other Provider 2 |
---|---|---|---|
Are your Care Staff directly employed by you? | |||
Are your Care Staff qualified? | |||
Do your Care Staff receive professional development and ongoing training? | |||
Can I choose the days and times my Care Staff will visit? | |||
Can I Change my Care Staff if they are unsuitable? | |||
Can you arrange for alternative Care Staff to visit when my usual care staff are unavailable? | |||
Can I decide what services I receive at each visit? | |||
Are your entry and exit fees Nil ($0) | |||
Do you support me to maximise the available government funding? |
Regardless if you have a new Home Care Package or are looking to switch providers, we can help!
Which situation describes you best?

I have a new Home Care Package
Recently received your Home Care Package funding? Congratulations! Let us help you through the next steps to commence your exciting journey with a Home Care Package Provider.

I want to Switch Providers
If you’re with a Provider and you aren’t happy with the quality of care and support you are currently receiving, we can make switching easy.